News
How to burn or update Meshtastic firmware for the GAT562
This product is divided into two frequency band versions
Low frequency version (LF): supports 433 MHz - 510 MHz, suitable for the Chinese market, and is currently the most recommended frequency ba...
Why I need input password on pc ?
⚠ Because you connect via Bluetooth on pc.
So before installing the driver on a Windows computer, connect the printer with a USB cable ( please don't connect via Bluetooth, you will don't need an...
Why doesn't my label print Small?
notice: If your print label is 4*6 inch, but you print choose a small size(30*40mm, etc.) on a computer or phone, your label effect will be small.
There are three situations
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Sharing AM-243-BT Lable Printer over the Network(Windows) .
You can use Windows' Printer Sharing function to share the Label Printer with other computers in your network.WindowsGo to "Control panel" -> "Devices and Printers"(Right click on "This PC", cho...
Why printer makes loud noise when printing? (AM-243-BT)
Reason: Print speed being set too low or density set too high:
Set your print speed to "5 in/sec" and density to "4" and print. If the label is too light, increase the density by 1.For M...
Why nothing happens with I try to print? (AM-243-BT)
Reason:
Printer is connected to a new USB Port：Open your "Control Panel" -> "Printers and Devices" and note which Label Printer is "active".It may be Label Printer, Label Printer (Copy 1), Labe...
Does Label Printer work with Chromebook?(AM-243-BT)
Yes, Printers Can Work With ChromebookPlease Click ther Download link to install.
👈Back To Label Printer (Am-243-BT) Help Center
Why poor printing quality? (AM-243-BT)
Reason①: The cover is not completely closed-Press the Cover firmly to confirm that it has been completely closed.
Reason②: Poor quality of label paper-The darkness of the label depends on the label...
Why have white spots on label? (AM-243-BT)
Reason: Dust or adhesive on the Printhead:
Open Cover and use the alcohol pads to wipe the Printhead and Platen Roller clean. (Any 70% Alcohol pad would work.) Let 2-3 minutes for components to dr...
