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Why is the red light blinking on the printer?
The red light turns on and off 4 times at an interval of 2 seconds, and the buzzer beeps at the same time.-Your printer is not loaded with label paper(The solution is that the light will turn green...

Why is the printer printing blank labels?
1.The most common reason is that the labels were loaded upside down. Please ensure your labels are properly loaded, the tearable side up.

Why doesn't my label print correctly?
1.The main reason is that the size of your shipping label file is not 4x6 inches. At this time, you need to set the correct label size. This needs to be set on the shipping platform or online store...

Why does the printer skip paper
When the printer skips paper, we need to ensure that the size of the print file, the size of the label paper, and the size of the paper in the printer settings are consistent.

How to adjust the density and speed in the settings?
For Mac:1.Choose printer features
2.Adjust the density(darkness) and speed
For Windows:You can do this by entering:Settings -> Devices -> Printers and Scanners -> Click on 'GFLP801' ->...

How to maintain the print head?
Here are the steps that maintain the print head

Why is the printed label not clear?
Try to choose PDF file format for printing instead of PNG, PIG, and other image formats, when the barcode you print out is light (please refer to the picture)

Why is the printed label too dark and cannot be scanned?
1.Try to choose "PDF file" format for printing instead of PNG, PIG, and other image formats, when the barcode you print out is very fuzzy (GFLP801Please refer How to Print "PDF File" on iPhone/Andr...

How do I install Driver on Windows? (GFLP801)
Windows Driver
⚠Tips for Windows computer drivers
1.Before installing the driver on a Windows computer, connect the printer with a USB cable and power on the printer(please don't via bluetooth to ...

