C1Pro

External SSD Disconnects From USB Hub? Causes and Fixes

An external SSD that disconnects from a USB hub is usually short of power, and sometimes a sleep setting switches the port off. This guide matches each symptom to its cause, gives seven fixes in or...
C1Pro

What Is EDID? The Monitor Handshake Behind Resolution and Window Layouts

EDID is the information a monitor sends to your computer to say what it is and what it can show. This guide explains what it contains, how hot plug detect triggers it, what happens when it is lost,...
C1Pro

Windows Rearrange When Monitor Turns Off? Here's How to Stop It

Your windows jump to one screen every time a monitor sleeps or powers off. This guide explains why Windows reads that as an unplugged display, then ranks five fixes from a free Windows 11 setting t...

Tips for Using Gitfos C1 Series Products on MacBooks

Troubleshooting

How to Fix Packet Loss

If you're experiencing delays, stutters, or "rubberbanding" in a multiplayer game despite having a fast internet connection, you may be dealing with packet loss. You might also have noticed a warni...
D7

Black screen watching Netflix, Disney+, HBO max, Amazon Prime while using Gitfos DisplayLink-based product

This is because DisplayLink uses screen sharing technology to output images to an external monitor, and streaming videos (Netflix, Disney+, HBO max, Amazon Prime) have copyright protection, so they...
C1

If you need a longer DC power cord for Gitfos products

The Gitfos C1/C1Pro/C11 DC power adapter is 120 cm long, with a DC power interface size of 5521 (55 mm outer diameter, 21 mm inner diameter). If you need a DC to DC extension cable, please purchase...
C1

Connect Gitfos C1/C1MAX/C1PLUS to your Desktop PC

If you need to connect the Gitfos C1/C1MAX/C1PLUS to your desktop PC: If your desktop PC has a USB-C 3/4 or Thunderbolt 3/4 port, connect the Gitfos C1 to that port. If your desktop PC does not ...
C1

Apple SuperDrive does not work when connecting to Gitfos products

Yes, due to official Apple restrictions, the Apple SuperDrive will not function when connected to a Mac via a third-party hub or dock. Therefore, we recommend connecting the Apple SuperDrive direct...