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Frequently asked questions

Every GITFOS device includes a 12-month warranty automatically — no registration needed. Register within 30 days at gitfos.com/pages/register to extend it to 36 months, free.
Go to gitfos.com/pages/register, choose where you bought it (Amazon, AliExpress, or Gitfos.com), enter your order number and email, and submit. It takes about 60 seconds, and you'll get a confirmation email.
Yes. Your warranty is valid wherever you bought a genuine GITFOS device. You'll just need your order number from that store as proof of purchase.
See our step-by-step guide in the Firmware & Drivers section. If you get stuck, email support@gitfos.com and we'll help.
Try a different USB-C port and cable, and make sure your laptop supports the hub's power needs. Full troubleshooting steps in our Troubleshooting section. Still stuck? Contact support@gitfos.com.
Download the driver for your model (GFLP801 / GFLP806 / AM-243-BT / D101) and follow the install guide in our Firmware & Drivers section.
We accept major credit cards (Visa, Mastercard, American Express) and other methods shown at checkout. See our Payment & Order FAQ for more details.
Contact us at support@gitfos.com with your order number, device model, and a short description or photo/video of the issue. We aim to reply within 24 hours.
Email support@gitfos.com, We reply within 24 hours.

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