Support
C1Pro
External SSD Disconnects From USB Hub? Causes and Fixes
An external SSD that disconnects from a USB hub is usually short of power, and sometimes a sleep setting switches the port off. This guide matches each symptom to its cause, gives seven fixes in or...
C1Pro
Windows Rearrange When Monitor Turns Off? Here's How to Stop It
Your windows jump to one screen every time a monitor sleeps or powers off. This guide explains why Windows reads that as an unplugged display, then ranks five fixes from a free Windows 11 setting t...
Troubleshooting
How to Fix Packet Loss
If you're experiencing delays, stutters, or "rubberbanding" in a multiplayer game despite having a fast internet connection, you may be dealing with packet loss.
You might also have noticed a warni...
D7
Black screen watching Netflix, Disney+, HBO max, Amazon Prime while using Gitfos DisplayLink-based product
This is because DisplayLink uses screen sharing technology to output images to an external monitor, and streaming videos (Netflix, Disney+, HBO max, Amazon Prime) have copyright protection, so they...
C1
Connect Gitfos C1/C1MAX/C1PLUS to your Desktop PC
If you need to connect the Gitfos C1/C1MAX/C1PLUS to your desktop PC:
If your desktop PC has a USB-C 3/4 or Thunderbolt 3/4 port, connect the Gitfos C1 to that port.
If your desktop PC does not ...
C1
Apple SuperDrive does not work when connecting to Gitfos products
Yes, due to official Apple restrictions, the Apple SuperDrive will not function when connected to a Mac via a third-party hub or dock.
Therefore, we recommend connecting the Apple SuperDrive direct...